Do you know someone who tends to ask a lot of questions? Maybe he or she gets on your nerves because of the questions you have to field and because it seems you can’t get through a conversation without numerous interruptions. Don’t despair. This may be a very creative person from whom […]
I once worked in a place where there were three lines of words, placed just before employees went from backshop to front of shop. These said:-
Smile!
Remember - you represent your Company
Delight your customers.
I realised I had choices right here.
I could play a great part and have fun - make a customer’s day (checkout this article […]
1. Executive Summary
Business Overview
Turnover & Profitability
Where we want to be - our vision
Revenue Forecast
Profit Forecast
2. Business Analysis
Overview
Product Overview
New Product
3. Market Analysis
Market trends and environmental factors
Seasonal fluctuations
Segmentation Analysis
4. SWOT Analysis
5. Vision Statement
6. Objectives
Financial Objectives
Customers Objectives
Internal Organisational & efficiency objectives
Innovation & Learning Objectives
KEY performance areas - Financial
KEY performance areas - Customers
KEY performance areas - Organisational & Efficiency
KEY […]
Building a resilient workforce to manage pressure effectively
‘Resilience’ is the new buzzword for the process of adapting well in the face of adversity, trauma, tragedy, threats or other ’stressors’. It’s how we ‘bounce back’ from difficult situations. And fortunately resilience isn’t a characteristic that we either do or don’t have. It involves behaviours, thoughts and […]
The goal of the behavioral based interview is to identify qualities that work well in your organization. But you also need to look at the flip side of this as to what are the characteristics of your problem people?
Look at the qualities of the people who didn’t work out so well AND BE HONEST. […]
The 9 Biggest Employment Concerns For A New Doctor
1. Have they had associates before? How many? How long did they stay? Why did they leave?
2. Were they forced to leave? Was it voluntary? Was it mutually agreeable? Was there any bad blood?
3. Do they have a restrictive covenant for the physician employees? (A restrictive covenant is simply a […]
Oh, what a relief it is! The old Alka-Seltzer jingle suggests a plan and process to obtain relief from whatever ails you.
How do organizations obtain relief from the headaches caused by ongoing challenges? More specifically, how do businesses acquire and maintain a high-performance model? Simply put…they achieve focus!
The solution I am talking about involves the […]
On airplanes, in restaurants, in the newspaper and on television, I often hear people saying their businesses are not growing to their satisfaction or that they are not reaching their objectives. The explanations that follow consist of reasons like:
•It’s the economy•Our customers don’t get it•I don’t have the right people on the team
I could go […]
Of all the Attraction Principles, the most popular class I teach is “Simplify Your Life - Yes, You CAN!” Based on class attendance, articles in the press, and requests from clients, it’s clear there is tremendous desire to live more simply, be more productive, and have greater peace of mind. While the […]
THAT UPON WHICH I STAND
MANY STAND
MOST IN WEIGHTLESSNESS
OR SHIFTING FOUNDATION
OF SWIRLING SAND.
THESE LOST SOULS
DRIFT UPON VARIOUS WINDS OF POPULARITY
YET ARE OF ONE ACCORD
IN THEIR FORLORN HOPE.
I AM A MAN
STANDING ON THE CORNERSTONE
OF THE SON OF MAN.
IT NEVER SHIFTS, […]